Nissan Frontier: Reporting safety defects

For USA

If you suspect that your Nissan Frontier has a defect that could increase the risk of an accident or lead to injury or even loss of life, it is critical to take immediate action. You should promptly notify the National Highway Traffic Safety Administration (NHTSA) while also informing NISSAN about the issue to ensure proper tracking and resolution.

When NHTSA receives multiple similar complaints regarding vehicles such as the Nissan Frontier, it may initiate a formal investigation. If a safety defect is identified across a group of vehicles, the agency may require a recall and corrective action. However, NHTSA does not intervene in individual disputes between you, your dealer, or NISSAN.

To contact NHTSA, you can call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-888-275-9171), visit http://www.safercar.gov, or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE, Washington, D.C. 20590. Additional vehicle safety resources are also available online.

You may also contact NISSAN directly regarding your Nissan Frontier by reaching their Consumer Affairs Department toll-free at 1-800-NISSAN-1 for further assistance and support.

For Canada

If you believe your Nissan Frontier has a safety-related defect that could result in an accident, injury, or fatality, you should immediately notify Transport Canada in addition to contacting NISSAN.

Transport Canada reviews submitted complaints and may launch an investigation if recurring issues are identified. Should a safety defect be confirmed, the authority may request that NISSAN initiate a recall campaign. Similar to the U.S. system, Transport Canada does not mediate individual disputes between vehicle owners, dealerships, or manufacturers.

You can reach Transport Canada's Defect Investigations and Recalls Division toll-free at 1-800-333-0510, or submit a report online at:

http://www.tc.gc.ca/eng/motorvehiclesafety/menu.htm (English)

http://www.tc.gc.ca/fra/securiteautomobile/menu.htm (French)

Mail correspondence can be sent to:

Transport Canada Motor Vehicle Safety Investigations Laboratory
80 Noel Street Gatineau, QC J8Z0A1

Additional road safety information is available via the Road Safety Information Centre at 1-800-333-0371 or online at www.tc.gc.ca/roadsafety (English) and www.tc.gc.ca/securiteroutiere (French).

To report safety concerns about your Nissan Frontier, contact the NISSAN Consumer Information Centre toll-free at 1-800-387-0122.

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