Volkswagen ID.3 Owners & Service Manuals
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Volkswagen ID.3: Safety instructions

  • Some functions may contain links to websites that are administered by third parties. Volkswagen does not assume ownership of third-party sites reached through links and is not responsible for their content.
  • Some functions may contain third-party information that originates from third-party providers. Volkswagen is not responsible for the accuracy, currentness, and completeness of this non-proprietary information, and for ensuring that the rights of third parties are not violated.
  • The radio stations and owners of the data carriers and audio sources are responsible for the transmitted content.
  • Parking buildings, garages, underpasses, tunnels, tall buildings, mountains and valleys or electrical devices such as battery chargers can also interfere with cell phone, GPS and radio signal reception.
  • Foil stickers or stickers with a metal layer placed on the antenna and on the windows can impair radio reception.
  • Read and follow the applicable manufacturer's operating instructions when using cell phones, data carriers, external devices, and external audio and media sources.


The Infotainment system's central processor is networked with the control modules installed in the Volkswagen ID.3 vehicle. If the central processor is incorrectly repaired, removed or reinstalled, there is an increased risk of accident and injury due to the control module functioning incorrectly or not functioning at all.

  •  Never replace the central processor with a used central processor from a scrap vehicle or from recycling.
  • Always have the central processor repaired, removed and reinstalled by suitably qualified professionals.

    Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.


Reading information on the screen, operating the Infotainment system and connecting, inserting or removing a data carrier or audio source while driving can distract from traffic. Driver distraction can cause accidents and injuries.

  • Always drive attentively and responsibly.


Displays and information on the screen may be difficult to read if the lighting conditions are unfavorable or if the screen is damaged or dirty.

  • Never allow displays and information on the screen to cause you to engage in behavior that poses a safety risk.

    Always drive attentively and responsibly.


Setting the volume too high prevents you from hearing audible signals. Failure to hear audible signals from outside the Volkswagen ID.3 vehicle can lead to accidents.

  • Adjust the volume settings in the Infotainment system so that audible signals from outside the vehicle( such as sirens on emergency service vehicles) can still be heard.


Setting the volume too high can cause hearing damage even if you are exposed to a loud volume for only a short time.

  • Select a volume that is at a comfortable level for all vehicle occupants.
  • Avoid excessive volume levels.


Sudden volume fluctuations can distract the driver, e.g. when an audio or media source is connected or changed.

This could cause accidents and injuries.

  • Reduce the volume level before changing or connecting an audio or media source, for example.


The following conditions may prevent or cause interruptions to emergency calls, phone calls, and data transmission:

  • If you are in a location with no or very poor cell phone orG PS reception.
  • If you are in a location where there is good cell phone and GPS reception, but the telecommunications provider's mobile communications network is malfunctioning or unavailable.
  • If the Volkswagen ID.3 vehicle components required for emergency calls, phone calls, and data transmission are damaged, not operating, or have insufficient power.
  • If the cell phone battery is drained or if the battery charge level is too low.


Radio stations can broadcast messages about disasters and dangers. It may not be possible to receive or send messages under the following conditions:

  • If you are in a location with no radio reception, or insufficient reception.
  • If the radio station's frequency bands are malfunctioning or not available.
  • If the speakers and vehicle components required for radio reception are damaged, not operating, or have insufficient power.


In some countries and mobile networks, emergency calls can only be made under the following conditions:

  • A cell phone with an unlocked SIM card and sufficient calling credit is connected to the Volkswagen ID.3 vehicle's phone interface.
  •  Adequate network coverage is available.


If a cell phone or CB radio is used inside the vehicle without connection to an outside antenna, the limit values for electromagnetic radiation inside the Volkswagen ID.3 vehicle may be exceeded and endanger the health of all vehicle occupants.

  • Keep the cell phone antenna at least 20 cm (approximately 8 inches) away from any active medical implants, such as pacemakers, because cell phones can impair the function of active medical implants.
  • Do not carry a cell phone that is turned on directly above or in the immediate vicinity of any active medical implants, for example by keeping a phone in a shirt pocket.
  • Immediately switch off cell phones if you suspect they could impair an active medical implant, e.g. pacemaker, or other medical device.


Loose, unsecured or incorrectly mounted cell phones, external devices and accessories can be thrown through the vehicle interior in the event of sudden driving or braking maneuvers or a collision. This can cause accidents and serious injuries.

  • Secure cell phones, external devices and accessories outside of the airbag deployment zone or stow them securely.
  • Always secure or store cell phones, external devices, audio sources and accessories in the dedicated compartments and holders in the Volkswagen ID.3 vehicle so that they cannot be thrown through the vehicle interior and cannot impede the driver.
  • Never leave heavy, hard or sharp objects in the pockets of clothing.
  • Arrange cables for external devices and audio sources so that they are not in the way of the driver.


Driving recommendations and traffic signs displayed in the navigation system may differ from the actual traffic situation and you must not be tempted to take safety risks.

  • Always drive attentively and be ready to intervene at any moment.
  • Always bear in mind that traffic signs, signal systems, traffic regulations and local circumstances have priority over the driving recommendations and displays in the navigation system.
  • Always adapt your speed and driving style to the current visibility, weather, road and traffic conditions.


Radiation from cell phones that are switched on can interfere with sensitive technical and medical devices, potentially causing malfunctions or damage to the devices.

  • Always switch off the cell phone in areas with special regulations relating to or prohibiting the use of cell phones.


Setting the volume too high and excessively loud or distorted playback can damage the speakers.

  • Select the volume setting so that the speakers are not damaged.

User information

  • The Infotainment system requires a few seconds to perform a complete system start, and will not respond to inputs during that time. During the system start, only the Rear Assist camera can be displayed.
  • The Infotainment system must start completely before all displays can appear and functions can be performed. The length of time that it takes for the system to start depends on the scope of functions in the Infotainment system, and it can take longer to start at low and high temperatures.
  • Observe local regulations and legal requirements when using the Infotainment system and corresponding accessories, such as a headset or headphones.
  • For the Infotainment system to function, it must be switched on and the Volkswagen ID.3 vehicle must be set to the current date and time if necessary.
  • A missing function key in the screen is not the result of a device error, but instead corresponds to the countrydependent equipment.
  • Some Infotainment system functions can only be selected when the vehicle is stationary. In some countries, it is also necessary to turn the driving mode selector to neutral position or press the electronic parking brake button on the driving mode selector. This is not a malfunction, but rather compliance with legal regulations.
  • Some countries may have restrictions regarding the use of Bluetooth devices. Information can be obtained from the local authorities.
  • If the 12 V vehicle battery has been disconnected, switch on the ignition before switching on the Infotainment system.
  • Displays on the screen may vary due to differences in the settings, and the Infotainment system may function differently than described in this manual.
  • The Infotainment system will switch off automatically once the Volkswagen ID.3 vehicle is no longer drive-ready and if the 12 V vehicle battery charge level is too low.
  • In some vehicles with a parking system, the volume of the current audio source may be automatically lowered when you shift into reverse. The volume reduction level can be adjusted.
  • The Infotainment system contains information about the software contained in the system and the licensing terms under: Setup Copyright.
  • If selling or loaning your vehicle, make sure that all data, files and settings stored are deleted, and that any external audio sources and data carriers are removed, if applicable.
  • Certain functions in the Infotainment system require an active We Connect account for the vehicle and an online connection to the Internet. In order to enable functions to be carried out, data transfer must not be restricted.

Volkswagen ID.3 (E11, E12) 2020-2024 Owner's Manual

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