Volkswagen ID.3 Owners & Service Manuals
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Volkswagen ID.3: Driving with Emergency Assist

Switching on and off

You can switch Emergency Assist on and off in the Assistance systems menu in the Infotainment system.

When it is switched on, Emergency Assist is only active under the following conditions:

  • Travel Assist or Lane Assist is switched on.

  • The system must detect lane markers on the left and right side of the Volkswagen ID.3 vehicle.

If there is a system malfunction, Emergency Assist may switch off automatically.

If Lane Assist is not available, Emergency Assist is not available either.

Driver intervention request

Using warning chimes and brief braking maneuver, Emergency Assist prompts an inactive driver to take over control of driving. In addition, a message is shown in the instrument cluster display and the volume of the Infotainment system is decreased.

Depending on the Volkswagen ID.3 vehicle equipment, the proactive passenger protection system is activated at the same time.

System intervention

If you do not respond, the system can brake the vehicle and keep it in its lane. The following indicator light will come on in the instrument cluster display:

System is regulating.

You can cancel the regulation at any time by accelerating rapidly, braking or steering as the traffic situation allows.

If Emergency Assist is active, other road users will be warned as follows:

  • The emergency flashers are switched on after a short delay.

  • The Volkswagen ID.3 vehicle's horn sounds, depending on the speed.

If the remaining stopping distance is sufficient, the vehicle slows down, if necessary, to a stop.

As soon as the vehicle comes to a standstill, the following happens:

  • The electronic parking brake is switched on.

  • The doors are unlocked.

  • The interior lighting is switched on.

  • Depending on the Volkswagen ID.3 vehicle equipment, an emergency call is initiated by the legally requirede Call Emergency System


Emergency Assist cannot detect all driving situations and may react in a way that is not desired. Accidents and serious injuries or even death could result.

  • If the Volkswagen ID.3 vehicle behaves unexpectedly, you can stop intervention of Emergency Assist.

  •  Switch off the Lane Keeping System (Lane Assist).

  •  Do not use the comfort drive Travel Assist.

  • Seek assistance from suitably qualified professionals and have the system checked. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.


Semi-automatic vehicle control in a medical emergency (Emergency Assist) not available

Malfunction or fault. The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.

  1. Deactivate the Volkswagen ID.3 vehicle's drive system and activate it again.

  2.  If the problem persists, turn off Emergency Assist and contact suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Controls are responding differently than expected

Moisture, dirt and grease may limit the functioning of the controls.

  1. Always keep the control panels clean and dry.


The Lane Change System (Side Assist) helps the driver to discern the traffic situation behind the Volkswagen ID.3 vehicle.

Radar sensors behind the rear bumper cover monitor the area behind the vehicle. The system measures the distance and difference in speed to other vehicles and informs the driver through visual signals in the housing of the outside mirrors.

Only use Side Assist on secure roads.

Speed range

If Side Assist is switched on, it is active at speeds of approx. 15 km/h( approx. 9 mph) and above. Side Assist is deactivated at speeds below approx. 10 km/h (approx. 6 mph).


Side Assist is not a replacement for the driver's attention and works only within the system limitations. Side Assist cannot detect all driving situations and all objects in the surrounding environment, and may not provide warnings, may provide warnings with a delay, or may provide warnings in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.

  • Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the Volkswagen ID.3 vehicle and changing lanes.

  • Observe the system limitations (→ Lane Change System (Side Assist)) .

  • Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.

  • Always keep your hands on the steering wheel so that you are prepared to steer at any time.

  • Pay attention to the displays in the outside mirror housings and in the instrument cluster display, and act accordingly.

Volkswagen ID.3 (E11, E12) 2020-2024 Owner's Manual

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